FAQ / Account and verification

Cryptology verification process

Last updated: April 2, 2020

In order to increase the amount that you can deposit, trade and withdraw with your Cryptology account, you need to complete the verification process.

There are 2 verification levels:

  1. Basic Verification: $10,000 Account Limit

Requires filling in the form on the Account & Settings tab, by providing first and last name, ID document number, date of birth. Also requires providing photo of personal ID and a selfie with a photo identity card (in color, readable, full page, with the name spelled in English letters);

  1. Full Verification: No Account Limit

Requires providing Residential Address and document copy confirming it. As Proof of Residence, you can use a recent (not older than 6 months) utility bill for electricity/gas/water/landline/internet or a bank account statement/official government letter. Proof of Residence shall contain your full name (as in the provided photo ID document), full address, document date and the service provided (in Latin transliteration). *Additional documents for Enhanced Due Diligence and card verification might be required.

* Additional card verification might be required.