How to contact the Support Team
Need assistance with your account, verification, or you have any questions about trading? We’ll get you the help you need.
Normally we respond to the requests within 24 hours.
Web:
- Go to page www.cryptology.com
- Click the "Contact support" button
- Submit a ticket
App:
- Go to Account
- Click the "Contact support" button
- Submit a ticket
Email:
Send a request to support@cryptology.com
When contacting the support team, please provide the email associated with your Cryptology account and a detailed description of the question/issue