How to make a SEPA withdrawal?

Updated · 27 July 2023 · 2:30 PM

Please note: 

  • SEPA withdrawals in EUR are possible only to banks of the European Union countries.
  • Bank transfer transactions are processed within 1-3 business daysand if a withdrawal is made to any bank except Unlimit, then the time may also be increased due to transfers between banks.
  • In case of rejection of the transaction, your funds will be returned within 14 days.
  • Cryptology’s settlement time is at 15:50 UTC.
  • Transaction processing time may be increased on bank holidays or weekends.
  • If you still have further questions, please contact the Customer Support Team and we will do our best to assist you.

To make a SEPA withdrawal, please follow the simple steps:

  1. Go to the Balances page;
  2. Choose "Withdraw";
  3. Choose the wallet and EUR currency;
  4. In the next step, select "Bank Transfer" and you will need to add the credentials for withdrawal to a bank account;
  5. Make sure that the data is entered correctly;
  6. Click the "Withdraw" button.

Done! The funds will be credited to the specified bank account within 1-3 business days.

*Please note: You can withdraw funds only to a bank account in which the name and surname of the owner match the name and surname in your Cryptology account. In case of a mismatch, the transaction can be returned to the bank account owner.

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Authorized to provide virtual currency exchange and custody services under the supervision of Lithuanian Financial Crimes Investigation Service (FCIS).