How to make a withdrawal using PIX?

Updated · 12 September 2024 · 12:27 PM
  1. On the Cryptology page, hover over your balance and then click on "All balances".

  2. Click on the "Withdrawal" option to proceed.

  3. Choose the "Exchange" or "Futures" option in the balance field, select the currency you want to withdraw from your wallet, and click on the "Next" option.
  4. In the payment method field, choose the Pix option, customize the withdrawal amount, and then click on "Next".

  5. Fill in all the required fields and then click "Next".
    - In the agency field, enter only the 4 digits of the agency.
    - In the E-wallet ID field, enter the account code with the digit.

  6. Review the entered data and check the box indicating that you have verified the entered data, then click on "Next".

    7. Enter the two-factor authentication code and confirm the operation.
    A message will appear below informing you that the withdrawal has been requested. If you have any other questions, feel free to contact our support team.

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Authorized to provide virtual currency exchange and custody services under the supervision of Lithuanian Financial Crimes Investigation Service (FCIS).